Solution Implementation Case Study

SmartComm Application implementation at one of the top 5 banks in Australia

Product in Scope: SmartCOMMTM

Project Duration: 24 months

Region: Australia

The Business Need:

  • Design, development of advanced templates

  • Template Migration

  • Testing of simple to complex digital communication processes

  • Enhance digital communication process standards

  • To Reduce overall design to deployment timelines

     

The Challenge:

  • Design, development of advanced templates

  • Template Migration

  • Testing of simple to complex digital communication processes

  • Enhance digital communication process standards

  • To Reduce overall design to deployment timelines

     

The Solution:

  • Design & development of templates across lending and other business division

  • Ensure seamless template migration

  • Building SmartCOMM connectors

  • Developed and deployed microservices to fetch data and generate document

  • End-to-end testing

The Impact:

  • Success in achieving high productivity – Could deploy 300+ templates compared to 20+ templates earlier

  • Seamless omni-channel orchestration

  • Digital automation and process standardization with the help of template migration tool and custom microservices

  • Enhanced user experience through custom UI

  • Standardized & highly meaningful communication to end customer resulted in plugging quality & credibility issues

  • Enhanced quality & productivity

VMAP Role

  • Advance Template Design & Development

  • End-to-end Testing

  • Custom UI Development

  • Building Microservices

  • Staff Augmentation

Integrating technology, alliances, and diverse talents for empowered businesses through innovative solutions and dynamic workforce acquisition.

Registered Office

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Kharadi, Pune, Maharashtra 411014 (INDIA).
Contact : +91 70222 56739
Email : Info@vmaptech.com

Operating Office

#8, Sai Siddhi Building, Trimurti Chowk,
NDA- Pashan Road, Bavdhan, Pune, Maharashtra 411021 (INDIA)
Contact : +91 70222 56739
Email : Info@vmaptech.com

Overseas Office

19 Baratta Road,Taraneit,
VIC 3029 (Australia)
Contact : +61 3700 91742
Email : info@vmaptech.com

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