ValueMap Technologies

ValueMaps’ Application Managed Services streamline your post go-live application support operations, enhancing user satisfaction and elevating service quality, all while lowering operating costs. Our offerings span from brief post go-live assistance to extended application operation and administration for your technology solutions.

Our expert consultations for Day 2 Operations guarantee the stability of the solution, prompt resolution of trouble tickets, and meticulous handling of minor refinements to align with actual customer usage patterns. These efforts collectively accelerate adoption and facilitate a swift return on investment (ROI).

AMS delivers application administration and support tailored to your specific customizations and integrations. Additionally, it manages the day-to-day operation of your solutions, allowing your in-house skilled resources to concentrate on generating greater value for your business.

Structured Service Transition

A two-to-six-week structured transition phase based on the scope and complexity of your environments.

Service Team

Your choice of on-shore or offshore Service Delivery Manager and an Operations Lead who manages the team to deliver services within agreed SLAs and quality levels.

Application Administration

Comprehensive administration for development, user acceptance testing (UAT) and production environments.

Service Management

Management of service-related incidents and issues within agreed SLAs and change-request fulfilment based on your standard processes.

Add-On Services

An extensive catalogue of valuable AMS services.

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Application Managed Services

Registered Office

Operating Office

Overseas Office